Why UAE, Qatar, and Saudi Travelers Are Skipping Shops and Malls

The narrative of Gulf tourism is evolving, with travelers from the UAE, Saudi Arabia, and Qatar increasingly prioritizing experiences with emotional and cultural depth over traditional shopping and leisure activities.

This shift is highlighted in a new tourism report by PwC Middle East in collaboration with Mabrian Technologies.

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Key Insights from the Report

Changing Traveler Motivations

  • Cultural Experiences: Arts and culture have become the primary motivators for travel, surpassing shopping and beach activities.
    • In Qatar, 28.5% of visitors cite cultural experiences as their top reason for visiting.
    • The UAE follows closely at 26.6%, with Saudi Arabia at 24.5%.

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Emergence of New Traveler Types

The report identifies four new types of travelers reshaping the tourism landscape:

  1. Culture Seeker: Attracted to museums, heritage sites, and local stories.
  2. Regional Family Explorer: Focused on multi-generational travel with flexibility.
  3. Wellness-Minded Weekender: Seeking calm, care, and nature.
  4. Blended-Purpose Voyager: Mixing business, leisure, and personal growth.

Accommodation Trends

The shift in traveler behavior is also reflected in accommodation preferences:

  • In Saudi Arabia, alternative lodging like short-term rentals is booming, with family bookings increasing by 90% and group stays by 60%.
  • Qatar sees hotel apartments leading occupancy rates at 74.6%, indicating a demand for flexible, longer stays.

Adapting to New Expectations

To meet these evolving expectations, the report suggests that destination development must progress from static models to integrated visitor journeys that combine stays, culture, events, retail, and experiences.

Importance of Collaboration

  • Public-Private Partnerships: Strong collaboration among destination management organizations (DMOs), hoteliers, tour operators, and retailers is essential for enhancing traveler sentiment and satisfaction.
  • Monitoring Trends: Continuous assessment of traveler needs will help adapt offerings effectively.

As Gulf destinations evolve, the focus must shift from merely providing luxury and leisure to creating meaningful connections and experiences. The opportunities for growth in this area are substantial, promising significant returns for stakeholders willing to embrace this new tourism paradigm.

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