JobsJobs in Dubai
Jobs in Dubai: Airport Service Agent
Are you looking for a job in Dubai as an Airport Service Agent?
Here is the good opportunity for you.
Company: Emirates Group
Location: Dubai, UAE
Job Purpose
To provide the highest level of services and solutions to our customers with an aim to achieve maximum customer satisfaction across touchpoints within the customer journey.
Accountabilities:
- Candidate who have a friendly personality, can do attitude towards tasks and drive to help customers.
- Ability to manage difficult conversations, resolve conflict, maintain self-control and show patience at all times during customer interactions.
- Ability to effectively listen to the customer requests to determine requirements and offer the most appropriate solutions.
- Ability to adapt to changing business processes or procedures, ensuring all processes are followed and procedures/rules are adhered to at all times.
Qualifications & Experience:
- High School Certificate
- Ideally 2+ years’ experience in the Customer Service industry
- Fluency in written and spoken English is a must
- Basic knowledge of Microsoft office packages
- Excellent sales skills
- Professional telephone etiquette
- Effective Communication skills
- Spoken Arabic language skills would be advantageous
If you are interested then click the link below
To apply for this job you need to click here
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