Jobs in Dubai: Airport Service Agent

Are you looking for a job in Dubai as an Airport Service Agent?

Here is the good opportunity for you.

Company: Emirates Group

Location: Dubai, UAE

Job Purpose

To provide the highest level of services and solutions to our customers with an aim to achieve maximum customer satisfaction across touchpoints within the customer journey.


  • Candidate who have a friendly personality, can do attitude towards tasks and drive to help customers.
  • Ability to manage difficult conversations, resolve conflict, maintain self-control and show patience at all times during customer interactions.

  • Ability to effectively listen to the customer requests to determine requirements and offer the most appropriate solutions.
  • Ability to adapt to changing business processes or procedures, ensuring all processes are followed and procedures/rules are adhered to at all times.

Qualifications & Experience:

  • High School Certificate
  • Ideally 2+ years’ experience in the Customer Service industry
  • Fluency in written and spoken English is a must
  • Basic knowledge of Microsoft office packages

  • Excellent sales skills
  • Professional telephone etiquette
  • Effective Communication skills
  • Spoken Arabic language skills would be advantageous

If you are interested then click the link below

To apply for this job you need to click here

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