Doha: The Communications Regulatory Authority (CRA) has issued a set of essential tips and guidelines for travelers to ensure uninterrupted connectivity and avoid unexpected roaming charges.

The advice was shared today via the Authority’s official account on the X platform.

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What to Do Before You Travel:

• Check Roaming Packages: Review the available roaming packages offered by your mobile service provider.
• Settle Your Bills: Make sure all outstanding bills are paid to prevent any unexpected service interruptions.
• Contact Your Provider: Reach out to your telecom operator to identify the official partner network in your destination country.

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Smart Roaming Tips:

• Choose the Right Package: Select a roaming package that fits your budget and travel needs.
• Connect to Official Networks: Always connect to your provider’s official partner network while abroad.
• Manage Data Usage: Turn off data roaming when not in use and rely on Wi-Fi whenever possible.

Stay Connected:

• Monitor Notifications: Keep an eye on alerts from your telecom provider regarding your usage and package status.
• Extend Your Package: Renew or extend your roaming package if necessary to avoid bill shock.

Facing Issues While Roaming? Here’s What to Do:
If you encounter any telecom-related issues while traveling, first contact your service provider to resolve the problem.

If you are not satisfied or the issue remains unresolved, you can reach out to the CRA through the following channels:

• Phone: 103 (within Qatar), +974 4406 9938 (outside Qatar)
• Email: consumervoicw@cra.gov.qa
• Website: cra.gov.qa
• Social Media: @craqatar
• Mobile App: Download the CRA app for Android and iPhone

The CRA encourages all travelers to follow these steps for a hassle-free and connected travel experience.

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