How to Quickly and Easily Retrieve Lost Items in Dubai?
Dubai: Losing a valuable item such as a phone, wallet, or jewelry can be stressful, but Dubai Police are renowned for their efficient recovery efforts.
Many residents and tourists have successfully reclaimed lost belongings, from luxury watches to cash, thanks to the police’s quick response.
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To report a lost item, individuals can apply for a ‘Lost Certificate’ via the Dubai Police app, available for both iOS and Android. Here’s how to do it:
- Retrace Your Steps: Before reporting, try to remember where you last had the item.
- Open the Dubai Police App: Navigate to the ‘Lost Certificate’ service under the app’s services menu.
- Fill Out the Form: Provide details such as your Emirates ID or passport information, the type of item lost, and its description. If possible, upload a photo.
- Specify the Lost Date and Location: Pinpoint where you lost the item on the map.
- Submit Your Application: Complete the captcha and pay the service fee, which totals AED 170 (including additional fees for Smart Police Stations).
Once submitted, you will receive a transaction number for follow-up. While recovery times vary, items have been returned in as little as 30 minutes.
For further assistance, you can file a report at a Smart Police Station (SPS) or contact the Dubai Police’s non-emergency hotline at 901.
With these steps, residents and visitors can enhance their chances of recovering lost belongings in the vibrant city of Dubai.
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