Assistant Laundry Manager Opportunity at 5-Star Hotel in Riyadh
An exciting leadership opportunity has emerged at W Riyadh – KAFD, a dynamic luxury hotel that blends modern design with a vibrant atmosphere. Located in the heart of Riyadh’s King Abdullah Financial District, the hotel offers guests a unique and energetic experience, reflecting the city’s innovative spirit.
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Job Overview
Location: W Riyadh – KAFD
Job ID: 25116118
The hotel is seeking a dedicated Assistant Laundry Manager to oversee daily laundry operations and services. This full‑time position plays a crucial role in ensuring the efficient processing of linen for both guest rooms and the Food and Beverage/Culinary Department, all while maintaining high standards of quality and safety.
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Key Responsibilities
- Manage day‑to‑day laundry operations, ensuring quality standards and customer expectations are met.
- Supervise and manage laundry employees, understanding their roles well enough to perform duties in their absence.
- Communicate the importance of safety procedures, ensuring employee understanding and compliance.
- Oversee budgets, operating statements, and payroll progress reports to assist in financial management.
- Ensure consistent workflow to minimize peaks and valleys in production.
- Order and manage necessary supplies, ensuring workers have the tools and uniforms necessary to perform their jobs.
- Collaborate with the Engineering department on laundry equipment maintenance needs.
- Participate in departmental meetings, communicating clear and consistent messages regarding departmental goals.
- Operate department equipment as necessary and report malfunctions.
- Develop and maintain effective backup plans for equipment breakdowns.
- Evaluate and implement new techniques, supplies, and equipment to improve efficiency.
- Lead and maintain the productivity level of employees, encouraging mutual trust, respect, and cooperation.
- Provide services that exceed customer expectations, improving service by understanding guest needs and providing guidance when needed.
- Ensure employee success and recognition, managing performance appraisals and disciplinary procedures as necessary.
- Administer hotel policies fairly and consistently, supporting the Peer Review Process.
- Celebrate successes and publicly recognize team members’ contributions.
Qualifications
Education and Experience:
- High school diploma or GED.
- 2 years of experience in laundry, housekeeping, or a related professional area.
Application Process:
Interested candidates are encouraged to apply.
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