Night Shift Duty Manager Vacancy at Mondrian Doha in Qatar

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Job Details:

  • Position: Duty Manager – Night Shift
  • Location: MONDRIAN DOHA, Doha, Qatar
  • Category: Rooms
  • Job ID: REF53712W

Are you interested for this Job? Click here to apply now.

Qualifications:

  • 3 – 5 years’ experience within Luxury Front Office.
  • Strong communication skills and attention to detail.
  • Exhibit professionalism, fairness, and responsibility in every conversation.
  • Prefered Arabic Speaker

About The Job:

  • Take ownership and responsibility for Night Duty Management shifts
  • Record in the Duty Log all/any incidents that occur in the hotel and follow up with the Front Office Director and/or Hotel Manager
  • Report any accident, incident, theft for both internal and external guests, and liaise with Security & Safety Manager as appropriate
  • Knowledge of all arrivals and departures, using guest name at all times
  • Check current day arrivals and departures, taking appropriate action in the event of fully booked situations
  • Fully conversant with current availability situation at any given time, and also future availability
  • Complete knowledge of all features and services (including Food & Beverage outlets, spa/gym – menu/price/promotions/hours)
  • Fully conversant with all hotel room types, numbers, layout, locations, rates
  • Fully conversant with special packages, short and long-term promotions (hotel, outlets, spa)

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