Waldorf Astoria Hotel is hiring: “Order-Taker”

Are you looking for a job in Doha? Hotel Waldorf Astoria is looking for a Order-Taker.

Here is a good opportunity for you.

This article will share the job obligations and provide the application link below.

Like our Facebook page to get more job vacancies

Join us on WhatsApp for latest updates.

Job Details:

Company: Hotel Waldorf Astoria

Position: Order-Taker

Location: Lusail Doha, Qatar

Category: Room Service

Job Type: Permanent


Like our Facebook page to get more job vacancies

If you are interested then click the link below

To apply for this job you need to click here.

This link will redirect you to a page for the application.

Your experience and skills:

An Order-Taker is always working on behalf of our Guests and other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Excellent verbal skills
  • Positive attitude
  • Good communication skills
  • Committed to delivering high levels of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Experience in Food and Beverage department and/or industry
  • Previous experience of cash handling
  • Previous experience in a similar role
  • Knowledge of Food Hygiene Regulations

What you will be doing:

As an Order-Taker, you would be responsible for the below:

  • Answer guest calls in a warm and friendly manner
  • Take orders and manage the service chart
  • Monitor activity to determine order flow
  • Respond to guest inquiries and requests in a timely, friendly, and efficient manner
  • Perform opening and closing duties, as needed
  • Help fellow team members and other departments whenever necessary to maintain a positive working relationship

  • Attend all mandatory training as instructed by the management team
  • Attend all the daily briefings and meetings together with the team
  • Receive complaints and resolve problems
  • To maintain timekeeping and personnel records
  • Monitor compliance with safety and hygiene regulations
  • Maintaining high levels of communication and teamwork at all times

Job Description:

An Order-Taker is responsible for taking Room Service orders in a professional, timely, and efficient manner to deliver an experience that will exceed our Guests’ food, beverage, and culinary expectations.

Read More:

Gulf Trick