Waldorf Astoria Hotel is hiring: “Order-Taker”
Are you looking for a job in Doha? Hotel Waldorf Astoria is looking for a Order-Taker.
Here is a good opportunity for you.
This article will share the job obligations and provide the application link below.
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Job Details:
Company: Hotel Waldorf Astoria
Position: Order-Taker
Location: Lusail Doha, Qatar
Category: Room Service
Job Type: Permanent
Job ID: HOT09SRG
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This link will redirect you to a page for the application.
Your experience and skills:
An Order-Taker is always working on behalf of our Guests and other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Excellent verbal skills
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Experience in Food and Beverage department and/or industry
- Previous experience of cash handling
- Previous experience in a similar role
- Knowledge of Food Hygiene Regulations
What you will be doing:
As an Order-Taker, you would be responsible for the below:
- Answer guest calls in a warm and friendly manner
- Take orders and manage the service chart
- Monitor activity to determine order flow
- Respond to guest inquiries and requests in a timely, friendly, and efficient manner
- Perform opening and closing duties, as needed
- Help fellow team members and other departments whenever necessary to maintain a positive working relationship
- Attend all mandatory training as instructed by the management team
- Attend all the daily briefings and meetings together with the team
- Receive complaints and resolve problems
- To maintain timekeeping and personnel records
- Monitor compliance with safety and hygiene regulations
- Maintaining high levels of communication and teamwork at all times
Job Description:
An Order-Taker is responsible for taking Room Service orders in a professional, timely, and efficient manner to deliver an experience that will exceed our Guests’ food, beverage, and culinary expectations.
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