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Telephone Operator vacancy at RIXOS DOHA QETAIFAN ISLAND

  • Gulf Trick

Are you looking for a job at RIXOS DOHA QETAIFAN ISLAND as a Telephone Operator?

Here is a good opportunity for you.

This article will share the job obligations and provide the application link below.

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Job Details:

Company: RIXOS

Position: Telephone Operator

Location: Doha, Qatar

Category: Rooms

Job Type: Permanent

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Rixos Qetaifan Island North

Opening in 2023, Rixos Qetaifan Island North will comprise a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark.

The resort will boast panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Waterpark attraction. The Icon Tower is the world’s highest tower of its kind, reaching 82 metres.

What’s in it for you:

  • Be part of a unique and complex resort in Qatar
  • Take advantage of opportunities to be recognized for your professional contributions
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our academies
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities like Planet 21

What you will be doing:

  • Process all incoming and outgoing calls accurately and courteously
  • Ensure smooth internal telecommunication as per Hotel Standards
  • Record and control wake-up calls accurately
  • Assist guests with international calls and directory queries. Address guests by name whenever possible
  • Bill call costs
  • Handle guests requests promptly, report complaints and irregularities to the Telephone Supervisor
  • Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations
  • Page staff member when requested
  • Abide by principles of guest privacy
  • Be aware of local telephone listings and frequently dialled numbers

Your experience and skills include:

  • Secondary / High school education
  • Minimum 1 year of relevant experience
  • Excellent reading, writing and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage

At Accor, we are Heartists!

Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Qetaifan Island, Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other. We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!

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