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Adagio Hotel in Qatar is hiring Reservation Agent
Are you looking for a job at Adagio Hotel as a Reservation Agent?
Here is a good opportunity for you.
This article will share the job obligations and provide the application link below.
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Job Details:
Company: Accor
Position: Reservation Agent
Location: C-Ring Road, Doha, Qatar
Category: Sales & Marketing
Job Type: Permanent, Full time
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If you are interested then click the link below
To apply for this job you need to click here.
This link will redirect you to the Accor page where you will get a page for the application. Then you need to accept all the T&C of Accor.
Qualifications:
- Diploma or degree in hospitality or sales is an advantage
- Preferably has 1 or 2 years’ experience in a customer service or telephone contact position
- Accessible to beginners, with on-the-job training on the same position
- Knowledge of reservation and distribution tools
- Knowledge of the hospitality sector
- Computer literate: desktop applications and internet
- Is conversant and has good working knowledge in English Language
- A third language would be a plus
Key Responsibilities:
- Provides a friendly and personal welcome for guests
- Ensures that administrative procedures never take priority over guest relations
- Makes every effort to meet guests’ needs to conclude a sale
- Deals swiftly, efficiently and sensitively to all guest requests and follows through
- Helps encourage guest loyalty by developing friendly, personalized relationships
- Conveys the brand and hotel image through his/her irreproachable attitude
- Provides answers that are adapted to customers’ needs, taking the accommodation possibilities into account.
- Identifies the new customer and modifies the sales pitch accordingly
- Informs customers about the services on offer at the hotel and encourages them to use it
- Maximizes upselling and offers appropriate room category for the guest
- Be familiar with the local area around the hotel, including the competition
- Suggests other Accor hotels to customers if the hotel is full
- Promotes the Group loyalty program (Accor Live Limitless)
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Accor Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
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