Adagio Hotel in Qatar is hiring Reservation Agent

Are you looking for a job at Adagio Hotel as a Reservation Agent?

Here is a good opportunity for you.

This article will share the job obligations and provide the application link below.

Job Details:

Company: Accor

Position: Reservation Agent

Location: C-Ring Road, Doha, Qatar

Category: Sales & Marketing

Job Type: Permanent, Full time

This link will redirect you to the Accor page where you will get a page for the application. Then you need to accept all the T&C of Accor.

Diploma or degree in hospitality or sales is an advantage
Preferably has 1 or 2 years’ experience in a customer service or telephone contact position
Accessible to beginners, with on-the-job training on the same position
Knowledge of reservation and distribution tools
Knowledge of the hospitality sector
Computer literate: desktop applications and internet
Is conversant and has good working knowledge in English Language
A third language would be a plus

Provides a friendly and personal welcome for guests
Ensures that administrative procedures never take priority over guest relations
Makes every effort to meet guests’ needs to conclude a sale
Deals swiftly, efficiently and sensitively to all guest requests and follows through
Helps encourage guest loyalty by developing friendly, personalized relationships
Conveys the brand and hotel image through his/her irreproachable attitude

Provides answers that are adapted to customers’ needs, taking the accommodation possibilities into account.
Identifies the new customer and modifies the sales pitch accordingly
Informs customers about the services on offer at the hotel and encourages them to use it
Maximizes upselling and offers appropriate room category for the guest
Be familiar with the local area around the hotel, including the competition
Suggests other Accor hotels to customers if the hotel is full
Promotes the Group loyalty program (Accor Live Limitless)

Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Accor Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities

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