Jobs in Dubai Airport: Reservation Agent vacancy available

Company: Grand Mercure Hotel and Residences Dubai Airport

Location: Dubai, UAE

What you will be doing:

• Answering telephone and reply to emails as per the company standard.

• Make new reservations, amend and cancel reservations according to guest request.

• Apply for guest VISA as per immigration rules when required.

• Check reservation entered on daily basis to avoid input error.

• Co-ordinate with other departments for arranging guest requests.

• Highlight any rate discrepancy to Revenue Manager.

• Follow up payments effectively.

• Ensure daily task lists are covered before end of the shift.

Join us on WhatsApp for latest updates.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.

• Learning programs through our Academies and the opportunity to earn qualifications while
  you work.

• Opportunity to develop your talent and grow within your property and across the world.

• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

Please LIKE our New Facebook Page for latest updates.

Your experience and skills include:

• Excellent tracking of guests including Reservations, cancellations and special events while convey information and clearly to team.

• Handling guests complaints and ability to know when to escalate to line manager.

• Good communication skills.

• Positive attitude.

If you are interested to apply, please click the link below

To Apply, click here

Read More:

• Qatar Cabinet Approves Historic GCC Railway Agreement
• Bangladeshi Expat Strikes Dh25 Million Jackpot in Abu Dhabi’s Big Ticket Draw
• Senior Painter Position Available at Sheraton Grand Doha Resort & Convention Hotel in Qatar
• AC Technician Position Available at ibis Doha Hotel in Qatar
• Open Day Recruitment Event in Doha: Friday, 4th July for Multiple Position