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Saudi Arabia

No Umrah Visa Without Approved Hotel Booking on Nusuk

  • Gulf Trick

Saudi Arabia’s Ministry of Hajj and Umrah has announced that, starting with the new Umrah season, no international pilgrim will be granted an Umrah visa without first documenting their housing contracts through the “Nusuk Masar” digital platform.

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Key Details of the New Requirement

Effective Date

  • The new policy came into effect on June 10, 2025 (14 Dhu al-Hijjah 1446 AH).

Accommodation Mandates

  • All Umrah service providers, including companies, establishments, and foreign agents, must secure accommodation for pilgrims in hotels licensed by the Ministry of Tourism.
  • Contracts must be electronically documented on the Nusuk Masar platform before visa issuance.

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Objectives of the Policy

  • The move aims to:
    • Protect pilgrims’ rights.
    • Ensure high-quality accommodation.
    • Streamline the overall journey.

The Ministry stated that this decision enhances the professionalism of service delivery, improves the experience for both visitors and Umrah performers, and guarantees that pilgrims stay in licensed, compliant facilities.

Regulatory Oversight

  • The policy introduces regulatory oversight to prevent housing fraud and address concerns about accommodation quality and overbooking.
  • Service providers are urged to document contracts promptly, as failure to comply may lead to visa delays or regulatory penalties.

Alignment with Vision 2030

  • In partnership with the Ministry of Tourism, this directive supports Saudi Arabia’s Vision 2030 goal of transforming the Kingdom’s religious hospitality sector.
  • The government aims to leverage digital technology and set higher service standards to provide a more secure, seamless, and integrated pilgrimage experience.

Nusuk Masar Platform

The Nusuk Masar platform serves as the Kingdom’s centralized digital gateway for pilgrimage services, allowing pilgrims to book, confirm, and manage their permits, while also offering educational resources in multiple languages.

The Ministry has completed technical and operational preparations for the new Umrah season, ensuring a smooth start and minimizing disruptions.

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