UAE Job Opening: Waiter/Waitress for In-Room Dining
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort on the East Crescent of Palm Jumeirah.
The resort features 360 contemporary rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, the Sofitel Spa with L’Occitane, a Fitness Centre, a Kids Club, and a variety of dining options, including 7 restaurants and 5 bars and lounges.
- Location: Sofitel Dubai The Palm, Dubai, UAE
- Job Role: Waiter / Waitress
- Employment Type: Full-Time, Permanent.
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Job Description
- Take food and beverage orders from guests, either by phone or in person.
- Deliver orders to guest rooms promptly, ensuring accuracy and presentation.
- Set up and clear dining areas in guest rooms, maintaining cleanliness.
- Handle guest complaints and special requests with professionalism.
- Maintain knowledge of the menu, including specials and dietary requirements.
- Process guest payments and manage transactions (cash/credit card).
- Coordinate with kitchen staff for timely order delivery.
- Ensure proper setup of trays, carts, and room service equipment.
- Restock and replenish room service items as necessary.
- Keep the room service area clean and organized.
- Assist in preparing condiments, utensils, and beverages for service.
- Ensure guest satisfaction and encourage feedback.
- Uphold hotel safety, hygiene, and food safety standards.
Qualifications
Required Skills & Qualifications:
- Prior experience in food service (room service experience preferred).
- Excellent customer service and communication skills.
- Ability to perform under pressure in a fast-paced environment.
- Knowledge of food and beverage offerings.
- Professional appearance and demeanor.
- Strong organizational and time-management skills.
- Flexibility to work nights, weekends, and holidays.
Physical Requirements:
- Ability to lift trays and equipment (up to 25 pounds).
- Capability to stand and walk for extended periods.
How to Apply
Interested candidates are encouraged to apply today. Don’t miss the chance to join a leading hotel brand and make a meaningful impact!
When applying, please feel free to share any specific needs you may have so we can accommodate them.
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