UAE Enhances Online Visa Services with Revamped ICP Website

The Federal Authority for Identity, Citizenship, Customs and Ports Security (ICP) has launched an upgraded website aimed at providing faster, more efficient, and secure online services for visa and residency applications in the UAE.

This new platform, which went live on January 30, 2025, introduces several user-friendly features designed to streamline the process for applicants.

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Key Features of the New ICP Website:

• Voice Navigation: Users can now find information and services more easily without the need for typing or scrolling, enhancing accessibility.
• Interactive Guide: This tool categorizes ICP services, allowing users to quickly access essential information regarding conditions and procedures for each service, facilitating smoother application processes.
• Flexible Access Options: The revamped interface supports diverse reading and browsing needs, ensuring an inclusive experience with improved colors, fonts, and navigation.

Maj-Gen Suhail Al Khaili, director-general of the ICP, emphasized the authority’s commitment to delivering high-quality services around the clock.

The new website not only improves loading times but also ensures that users can stay updated on the latest initiatives and events from the authority.

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With these enhancements, the ICP aims to make the visa application process more accessible and efficient for residents and visitors alike, reinforcing the UAE’s commitment to exceptional service in immigration and residency matters.

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