Receptionist Position at Ezdan Holding, Doha

Location: Doha, Qatar
Job Role: Hospitality and Tourism
Employment Status: Full Time
Job ID: JB4733194
Date Posted: January 14, 2025
Application Deadline: March 15, 2025

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Ezdan Holding is looking for a motivated Receptionist to join their team in Doha. This critical role focuses on delivering exceptional customer service and managing guest interactions efficiently.

Key Responsibilities:

• Assign guests to their rooms upon check-in.
• Respond to customer queries via phone, online, or in person.
• Manage phone and online reservations, including event bookings.
• Process payments and verify credit card information.
• Maintain accurate records of bookings and payments.
• Escalate critical issues to supervisors or appropriate teams.

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Required Skills:

• Knowledge of hotel rates, packages, and discounts.
• Familiarity with hotel credit policies and procedures.
• Proficient in Opera and registration operations.
• Strong understanding of room types and hotel operations.
• Excellent verbal and written communication skills.
• Strong customer service focus with problem-solving skills.
• Ability to multitask and work under pressure.
• Organized with good record-keeping skills.

Preferred Qualifications:

• High school diploma or equivalent.
• Minimum of 1 year of experience in a similar role.

If you are passionate about hospitality and possess the necessary skills, consider applying for this opportunity.

For more details and If you are interested, Click here to Apply

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