UAE KYC: How To Update Your Emirates ID with Your Bank

Dubai: Banks in the UAE are reminding customers to update their Know Your Customer (KYC) details, specifically their Emirates ID information, to ensure uninterrupted access to banking services.

The Central Bank of the UAE mandates these KYC updates to comply with Anti-Money Laundering (AML) regulations and maintain the security of bank accounts.

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Failure to update Emirates ID details may result in restricted access to services such as ATM withdrawals, debit/credit card transactions, and other personal financial services.

Most banks offer convenient online methods for updating KYC information, eliminating the need for in-person branch visits.

Customers can typically update their details through the bank’s mobile application or website by logging in, navigating to their profile, and uploading clear copies of their renewed Emirates ID (front and back) along with any other requested documents like passport copy, residence visa, proof of residence, and source of income.

Alternatively, some banks like Mashreq and Emirates NBD offer Emirates ID updates through their ATMs. Customers can also visit a bank branch or contact the customer care hotline for assistance.

Required documents may vary depending on the bank. Banks generally accept scanned documents in PDF, JPG, JPEG, or PNG format.

Residents are encouraged to respond promptly to SMS or email reminders from their banks to avoid potential disruptions to their banking services.

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