Order Taker Position Available at Raffles Doha Hotel in Qatar!

Accor Group is now hiring for the position of Order Taker at the luxury Raffles Doha hotel in Doha, Qatar.

  • Position: Order Taker – In Room Dining
  • Location: Raffles Doha, Doha, Qatar
  • Employment Type: Full-Time, Permanent
  • Department: Food & Beverage

This full-time, permanent role is part of the prestigious Raffles brand, known for its commitment to elegance and exceptional guest service in the luxury hospitality sector.

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Key Responsibilities

  • Respond promptly and professionally to all in-room dining calls.
  • Accurately take and input orders in the POS system, upselling when appropriate.
  • Communicate special guest requests, allergies, and dietary needs.
  • Coordinate order timing and delivery with service staff.
  • Maintain knowledge of current menus, promotions, and special offerings.
  • Handle guest feedback and escalate issues to management as needed.
  • Support other Food & Beverage operations during busy periods.

Qualifications

  • Previous experience in luxury hotels or upscale dining environments is preferred.
  • Strong communication skills in English; Arabic or other languages are a plus.
  • Proficiency with POS systems and Microsoft Office.
  • Excellent telephone etiquette and guest service skills.
  • Ability to multitask and stay composed under pressure.
  • Genuine passion for hospitality and personalized guest service.

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How to Apply

Joining Accor means becoming part of a global leader in hospitality, committed to diversity, inclusion, and sustainable luxury. Raffles Doha offers a vibrant workplace where you can grow your career and make a meaningful impact.

Apply now to be part of a team where your passion for hospitality can truly shine!

Click Here to Apply Now!

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