Hajj 2025: Saudi Arabia Sets Refund Policies for Canceled Reservations

The Saudi Ministry of Hajj and Umrah has specified conditions under which domestic pilgrims can receive refunds for canceled Hajj 2025 reservations. Eligible cases include:

• Death of the Main Applicant: Refunds are available if the registered pilgrim passes away.
• Death of the Husband: A wife registered as a pilgrim can claim a refund if her husband dies.
• Traffic Accidents: Pilgrims unable to perform Hajj due to serious accidents may receive refunds, with official documentation required.
• Victims of Criminal Incidents: If a pilgrim is injured due to a criminal act, they may be eligible for a refund upon submitting hospitalization reports.
• Health-Related Disabilities: Refunds are granted for those hospitalized or diagnosed with severe health conditions, requiring medical reports from government or certified private hospitals.

How to Cancel a Hajj Reservation

To process refunds, pilgrims must cancel their reservations via the official website or the Nusuk app prior to issuing the refund.

Priority in Hajj 2025 Registration

The Ministry emphasizes that priority for Hajj 2025 registration is given to those who have not previously performed Hajj, with exceptions for individuals accompanying eligible pilgrims.

Eligibility Requirements

• Valid Residency Documents: National ID or residency permit must be valid until at least the 10th of Dhul Hijjah.
• Accurate Information: Incorrect details in the application will lead to rejection.
• Good Health: Pilgrims must not have acute, contagious, or chronic diseases and must complete meningitis and seasonal flu vaccinations.

Hajj: A Sacred Obligation

Hajj is one of Islam’s five pillars, and every Muslim who is physically and financially capable is required to undertake the pilgrimage at least once.

Last year, 1.8 million pilgrims performed Hajj, including 1.6 million international travelers.

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