UAE: Steps to Update Your Mobile Number Linked to Your Emirates ID

Dubai: How to Update Your Mobile Number Linked to Your Emirates ID

If you’re using your Emirates ID to register for online services, you may need to complete a two-step verification, which includes receiving a one-time password (OTP) on your registered mobile number. If your mobile number has changed or you wish to update it for any reason, here’s how you can do so.

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Gulf News inquired with the Federal Authority for Identity, Citizenship, Customs and Port Security (ICP), and they provided guidance for Emirates ID holders without an existing online account.

For Those Without an Online ICP Account:

1. Enter Request Details:
   • Current Nationality: Select from the dropdown.
   • File Type: Choose ‘residency’.
   • Inquiry Options: Select either ‘Inquiry by File Number’ or ‘Inquiry by Identity Number’.
   • File Number: Found on your residence visa.
     • Department: Enter the three-digit code your file number starts with (e.g., 101, 201).
     • Year: Fill in the year your visa was issued.
     • Category: Enter the first digit of the last part of your file number (for visas from all emirates except Dubai).
     • Sequence: Fill in the remaining digits.
   • Identity Number: Your Emirates ID number.
   • Passport Number: Enter your passport number.
   • Full Name: Fill in your name as it appears on your Emirates ID.
   • Date of Birth: Select your birth date.
   • Last Entry Date: Enter the date from your last entry stamp into the UAE.
   • Email: Provide your email address.
   • Current Mobile Number: Confirm your registered number.
   • New Mobile Number: Enter the new number to receive an OTP.
   • Address Details: Fill in your address.
   • Captcha Verification: Complete the captcha to proceed.
2. Review Application: Confirm your details. If changes are needed, return to Step 1.
3. Make Payment: Proceed to the payment portal to complete the transaction. After payment, you’ll receive a notification confirming your request and updated details.

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For those who already have an online ICP account, follow the specified steps under online account holders. Stay informed and ensure your contact information is up to date!

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