Call Center Attendant job in Qatar: Apply now

Are you looking for a job in Doha? RIXOS DOHA QETAIFAN ISLAND is looking for a Call Center Attendant.

Here is a good opportunity for you.

This article will share the job obligations and provide the application link below.

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Job Details:


Position: Call Center Attendant

Location: Doha, Qatar

Category: Rooms

Job Type: Permanent

Job Start Date: 15/09/2023

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If you are interested then click the link below

To apply for this job you need to click here.

This link will redirect you to a page for the application.

Your experience and skills:

  • Secondary / High school education
  • Minimum 1 year of relevant experience
  • Excellent reading, writing and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage

What’s in it for you:

  • Be part of a unique and complex resort in Qatar
  • Take advantage of opportunities to be recognized for your professional contributions
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our academies
  • Opportunity to develop your talent and grow within your property and across the world

What you will be doing:

  • Process all incoming and outgoing calls accurately and courteously
  • Ensure smooth internal telecommunication as per Waterpark Standards
  • Record and control wake-up calls accurately
  • Assist guests with international calls and directory queries. Address guests by name whenever possible
  • Bill call costs

  • Handle guests requests promptly, report complaints and irregularities to the Guest Experience Supervisor
  • Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations
  • Page staff member when requested
  • Abide by principles of guest privacy
  • Be aware of local telephone listings and frequently dialed numbers

  • Advise defects on switchboard equipment to Supervisor
  • Maintain a clean work environment
  • Other Responsibilities
  • Maintain complete knowledge of all food & beverage services, outlets and waterpark services/features
  • Be fully conversant with hotel fire & life safety/emergency procedures

  • Attend all briefings, meetings and trainings as assigned by management
  • Report for duty on time wearing clean and complete uniform at all times
  • Maintain a high standard of personal appearance and hygiene at all times
  • Perform other reasonable duties assigned by the Management of the Waterpark

Call Center Attendant:

This position is responsible for performing all aspects of Telecommunications services to achieve the highest possible guest satisfaction in accordance with the Hotel’s standards.

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