Order Taker Position Available at Andaz Doha Hotel in Qatar
Andaz Doha, a luxury hotel renowned for its exceptional hospitality, is seeking a highly skilled and detail-oriented Order Taker to join its Food and Beverage team.
- Job Title: Order Taker
- Location: Andaz Doha Hotel, Doha, Qatar
- Job Number: DOH002885
- Hotel Brand: Hyatt
This full-time position presents an excellent opportunity for a motivated individual to play a vital role in delivering outstanding guest experiences.
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Key Responsibilities
The Order Taker will be responsible for:
- Efficiently Handling Guest Calls: Responding promptly to all incoming calls, accurately recording orders, and confirming essential details to ensure seamless delivery.
- Providing Exceptional Customer Service: Offering personalized recommendations, addressing guest inquiries, and resolving any issues in a professional and courteous manner.
- Upselling and Revenue Growth: Proactively upselling daily specials, promotional items, and beverages to enhance the guest experience and drive departmental revenue.
- Maintaining Menu Knowledge: Staying up-to-date on the In-Room Dining menu, including ingredients, preparation methods, and beverage pairings.
Requirements and Qualifications
To be considered for this role, candidates should possess:
- A relevant degree or diploma in Hospitality or Tourism Management.
- A minimum of two years of experience in hotel operations, preferably in a Food and Beverage or customer service role.
- Excellent customer service, communication, and interpersonal skills.
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How to Apply
As a valued member of the Andaz Doha team, the successful candidate will be entitled to a competitive compensation package, opportunities for professional growth and development, and the chance to work within a dynamic and esteemed organization.
Interested individuals are invited to submit their applications to join the Andaz Doha team and contribute to delivering exceptional guest experiences.
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