Order Taker Position Available at Andaz Doha Hotel in Qatar

Andaz Doha, a luxury hotel renowned for its exceptional hospitality, is seeking a highly skilled and detail-oriented Order Taker to join its Food and Beverage team.

  • Job Title: Order Taker
  • Location: Andaz Doha Hotel, Doha, Qatar
  • Job Number: DOH002885
  • Hotel Brand: Hyatt

This full-time position presents an excellent opportunity for a motivated individual to play a vital role in delivering outstanding guest experiences.

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Key Responsibilities

The Order Taker will be responsible for:

  1. Efficiently Handling Guest Calls: Responding promptly to all incoming calls, accurately recording orders, and confirming essential details to ensure seamless delivery.
  2. Providing Exceptional Customer Service: Offering personalized recommendations, addressing guest inquiries, and resolving any issues in a professional and courteous manner.
  3. Upselling and Revenue Growth: Proactively upselling daily specials, promotional items, and beverages to enhance the guest experience and drive departmental revenue.
  4. Maintaining Menu Knowledge: Staying up-to-date on the In-Room Dining menu, including ingredients, preparation methods, and beverage pairings.

Requirements and Qualifications

To be considered for this role, candidates should possess:

  • A relevant degree or diploma in Hospitality or Tourism Management.
  • A minimum of two years of experience in hotel operations, preferably in a Food and Beverage or customer service role.
  • Excellent customer service, communication, and interpersonal skills.

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How to Apply

As a valued member of the Andaz Doha team, the successful candidate will be entitled to a competitive compensation package, opportunities for professional growth and development, and the chance to work within a dynamic and esteemed organization.

Interested individuals are invited to submit their applications to join the Andaz Doha team and contribute to delivering exceptional guest experiences.

Click Here to Apply Now!

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