IKEA QATAR Jobs: Workshop Planner vacancy

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In this article we will share the job obligations and provide the application link below.

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Job Details:

Company: Al Futtaim Private Company LLC

Location: Doha, Qatar

Category: In-Store Logistics Manager| IKEA| QATAR

Job Requisition ID: 147994

Job Type: Full time

About the role:

The role is to control and guide the repair and maintenance activities in the workshop and to achieve or exceed the business targets by ensuring that maximum productivity and technical efficiency on the technical floor as always.

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Key responsibilities of the job:

Work Bays Utilisation:

  • Workshop Capacity Planning and Loading.
  • Optimising Productivity, efficiency and workshop output and review for continuous improvement
  • Controlling productive time and allocation

  • Administer Technicians’ time booking and update in the Incentive System.
  • Control and Plan Carry over jobs  as well as work in progress
  • Ensure Safety and Security of the associates on the floor.

Dealership Standards:

  • To implement the Dealer standards on the workshop floor.
  • Ensure Fixt it Right First Time (FRFT) and conduct Quality Inspection
  • Effective Utilization and Maintenance of Tools and Equipment in the workshop.

Customer Satisfaction:

  • Ensures a Quality job  at a competitive price and delivers the vehicles at promised time.
  • Additional repair jobs are informed to Service Advisors which ensures rectification of all the necessary repairs in the vehicles.

Training & Development:

  • Motivates associates by providing encouragement and guidance and by nominating them for the required training courses relevant to their training needs.
  • Quality Performance Development Review with technicians
  • Conduct effective daily and weekly meetings with Technicians team for necessary updates.
  • Induct New Technicians with standard service and repair process.

Field Technical Reports:

  • Assist Technical Support Manager in providing  Quality Inspection Check Sheets.
  • Handles product concerns and follow the escalation process through Field Technical Dept. to achieve timely resolution and customer satisfaction
  • Maintaining Service Bulletins and Workshop Manuals.

Employee Engagement:

  • Continuously improve the work environment for the technicians to motivate them

Experience, Skills and Qualifications:

Required Skills:

  • Based in Qatar with NOC
  • Must have Automotive background
  • Min. (3) years experience in Workshop
  • Customer service experience

Experience and Qualifications:

  • Diploma or Bachelor of Automobile /Mechanical Engineering.
  • Minimum Experience:  3 to 5 years  overall  experience with  automobile dealership – Out of which  a minimum 3 years   in Service Dept. at supervisor level.
  • Job-Specific Skills: Automotive dealer / distributor business processes, working knowledge of MS office, ERP skills, people and technical skills.
  • Behavioural Competencies : People oriented, strategic and analytical, honest  and responsible, cultural sensitive and  sound work ethics.

To apply for this job you need to click here.

It will redirect you to the IKEA QATAR page where you will get a page for the application.

Then you need to accept all the T&C of IKEA QATAR.

After that, Log in there with your email id and password or if this is your first time you have to register first before apply online.

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