Use Official Channels to Book Hajj, Ministry Warns

The Ministry of Hajj and Umrah has issued a warning to individuals wishing to perform Hajj, advising them to avoid unofficial channels.
The ministry emphasized that entry must be secured through an official Hajj visa issued by the appropriate Saudi authorities.
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Official Visa Arrangements
Visas can be arranged through Hajj affairs offices located in 80 countries or via the Nusuk Hajj platform, which is designated for pilgrims from over 126 countries and allows for direct booking.
The ministry clarified that the only approved channels for domestic pilgrims—citizens and residents within the Kingdom—are the electronic portal on its website masar.nusuk.sa and the Nusuk app.
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Caution Against Misleading Information
The ministry cautioned that any information or offers shared through unofficial channels are misleading and do not represent the ministry or relevant authorities.
It urged the public to verify information and be vigilant against false advertisements or fraudulent Hajj offers.
Support Services
To assist pilgrims, the ministry provides 24-hour multilingual support through Guest Care Centers.
They can be reached via the unified number 1966 within the Kingdom, the international number +966920002814, and the email address care@Hajj.gov.sa.
This service reflects the ministry’s commitment to ensuring that pilgrims can perform Hajj with ease and peace of mind.
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