Stay Connected During Umrah: UAE’s e& and du Launch Special Roaming Packages

As the time for Umrah approaches, many UAE residents are eager to embark on their spiritual journey to Saudi Arabia. One crucial aspect of this pilgrimage is maintaining communication with loved ones back home.
To facilitate this, UAE telecom giants e& (formerly Etisalat) and du have rolled out special roaming packages tailored for Hajj and Umrah travelers, ensuring seamless connectivity without the burden of exorbitant roaming charges.
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Affordable and Convenient Options
Recognizing the need for reliable communication while abroad, both e& and du have crafted exclusive plans that provide discounted rates for calls, data, and roaming services.
These packages allow travelers to stay connected without the hassle of changing SIM cards or activating new numbers, making it easier to share their experiences and stay in touch with family and friends.
Both telecom providers have partnered with leading Saudi telecom companies—STC, Mobily, and Zain—to guarantee robust network coverage in significant areas such as Makkah and Madinah.
This collaboration is essential for pilgrims who require consistent connectivity during their spiritual activities.
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e& Hajj & Umrah Roaming Packages
For users of e&, the offerings are particularly appealing:
- Postpaid Package:
- Data: 15 GB
- Voice Minutes: 650 minutes for calls to the UAE and Saudi Arabia, plus 50 minutes for outgoing calls to select countries.
- Validity: 7 days
- Price: Dh150
- Prepaid Package:
- Data: 7 GB
- Voice Minutes: 700 total minutes (650 minutes for incoming and outgoing calls to the UAE and Saudi Arabia, plus 50 minutes for outgoing calls to selected countries).
- Validity: 7 days
- Price: Dh100
How to Subscribe:
- Users can easily subscribe via the My Etisalat UAE app, dial *177# (free within the UAE and abroad), or text “ROP” to 1010 (standard SMS rates apply).
du Hajj and Umrah Roaming Bundles
On the other hand, du offers its own set of comprehensive roaming bundles:
- Seven-Day Package:
- Data: 10 GB
- Calls: 1,000 minutes (incoming and outgoing).
- Validity: 7 days (activated upon purchase).
- Price: Dh350
- Fifteen-Day Package:
- Data: 30 GB
- Calls: Unlimited outgoing calls to the UAE, local calls within Saudi Arabia, and to selected countries; 500 minutes for incoming calls.
- Validity: 15 days from first use.
- Price: Dh350
Activation Process:
To activate these packages, users can send the text ‘KSA’ to 5102 or use the du app.
Stay Informed and Connected
With these specially designed packages, travelers can focus on their spiritual journey without worrying about connectivity issues.
Both e& and du also provide tools for checking usage, allowing subscribers to monitor their data and minutes easily.
As the pilgrimage draws nearer, these affordable roaming options ensure that UAE residents can share their experiences and stay connected with their loved ones during this significant journey.
Whether it’s sharing photos from the holy sites or simply checking in, these packages make it easier than ever for travelers to remain in touch while fulfilling their spiritual commitments.
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