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Butler job vacancy at Marsa Malaz Kempinski in Doha
Are you looking for a job in Doha? Here is a good opportunity for you.
The person in this role is tasked with delivering a variety of personalized services to hotel guests, including wake-up calls, newspaper delivery, and shoeshine, all while maintaining a friendly and caring demeanor in accordance with Kempinski’s policies and procedures as well as LQA standards.
This article will share job obligations and provide the application link below.
Job Details:
- Position: Butler
- Category: Rooms Division, Front Office & Guest Services
- Location: Marsa Malaz Kempinski, Doha, Qatar
- Application Deadline: November 30, 2024
Are you interested for this Job? Click here to apply now.
About The Job:
- Maintain available to provide assistance for any matter related to making the stay of Hotel guests a pleasant and memorable one.
- Coordinate with Room Service the delivery of fruits for VIP guests and prepares the VIP fruit baskets. Replenish them on a daily basis until the guest’s departure.
- For the VIP guests, welcome upon arrival outside their assigned room and offer assistance.
- After check-in, introduce themselves to the guest, escort the guest to their room and explain room and hotel facilities and offer assistance for the remainder of their stay.
- Coordinate luggage handling with Concierge sections for arriving and departing guest to ensure safe and timely delivery.
- At times, check in the arriving guest and check out the departing guests in a friendly and caring manner according to the procedures and Kempinski standards.
- Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information and take appropriate actions or refer the matters to the relevant persons to handle.
- Offer personalized wake-up to the room with tea or coffee as per guest requests.
- Keep abreast of all hotel promotions, product knowledge, VIP arrivals, and upcoming events in order to be able to answer guest requests and questions.
- Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
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Requirements:
- Skills, Knowledge and Expertise
- High School Graduate or equivalent, preferably with a specialization in Hotel/Restaurant.
- Worked in the service industry.
- Ability to work and communicate in a multinational environment
- Good physical condition
- Positive and outgoing
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