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Assistant Butler job opportunity at Raffles Doha
Are you looking for a job in Doha? Here is a good opportunity for you.
An oasis for the well-traveled since 1887, Raffles has been reinterpreted for the 21st-century traveler. For over a century, the brand has been synonymous with luxury, glamour, and extraordinary service. Originally born in Singapore, Raffles has since expanded its network globally, welcoming the influential communities of each destination.
This article will share job obligations and provide the application link below.
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Job Details:
- Position: Assistant Butler
- Category: Rooms
- Location: Raffles Doha, Doha, Qatar
- Job ID: REF11279F
Are you interested for this Job? Click here to apply now.
About The Job:
- Supports Butlers in creating personal connections with guests through emotional luxury.
- Responsible to have full knowledge of in suite and maxi bar set-ups.
- Supports Butler in regular service offerings include unpacking, packing, light laundry handling, shoe-shine service if needed.
- Fully understands the difference of room categories and guest levels / VIPs.
- Promptly answers calls, instant messages from the Butler they work with as well as in their department.
- Engages, customizes and organises in suite Maxi Bar set-ups for the occupied suites with the instructions of the Butler.
- Make sure to report used items in suites Maxi Bars and are charged to the guest’s accounts.
- Make sure Butler trolleys and dedicated pantries are well-stocked and ready for the next shift.
- Cleans and maintains all Butler working areas including guest suites, pantries, stores, equipment, perishables, stationary, etc. with the instruction and support of the Butler they work with.
- Follows up necessary hygiene procedures on daily basis.
- Completes the missing products from purchasing department and stocks them neatly in the designated pantries / storages.
- Works closely with in room dining and engages / customizes replenishment of amenities for the occupied suites with the instructions of the Butler.
- Responsible of removal and exchange of dirty plates, cutleries, glasses etc. while replenishing amenities and Maxi Bars for occupied suites with the instructions of the Butler.
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Requirements:
- Possesses strong interpersonal skills and ability to communicate in second language.
- Ascertains and addresses guest/colleague needs.
- Focuses on service with an eye for detail and an approachable attitude.
- Works well under pressure, analyses and resolves problems, exercises good judgment and with a high degree of professionalism.
- Prioritizes and organizes work assignments and delegates work effectively.
- Self-motivates and shows good initiative in a dynamic environment.
- Ensures security and confidentiality of guest and hotel information.
- Embraces and responds to change effectively.
- Understands international luxury travelers and their needs.
- International level of quality and non-hotel experience a plus.
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