Dining Duty Officer job at Qatar Aircraft Catering Company
Qatar Aircraft Catering Company is looking for a Dining Services Duty Officer who will be responsible for the daily operation of all Dining Services locations. The manager will be tasked with establishing and maintaining excellent client relationships, ensuring professional services, overseeing staff training and development, and motivating staff to deliver the highest productivity and quality at all times. It is important to ensure that company policies and procedures are followed without deviation and to contribute to achieving financial targets as stipulated by the budget.
Are you prepared to be a Dining Services Duty Officer at Qatar Aircraft Catering Company?
Explore this job opening and submit your application today.
- Location: Doha, Qatar
- Category: Cargo & Airport Operations
- Job Id: 212289
- Closing Date: 15-10-2024
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Job Description
- Responsible for overall management of operations in all Dining Services locations that are managed by QACC
- Ensure that services provided are in full compliance with customer specifications and up to pre-set standards.
- Establish and maintain good working relationship with all customers.
- Ensure a good company image and professionalism at all designated locations.
- Anticipate changing environment and work requirements, provide forecast and analysis with all measures that need to be taken to improve the overall performance of Dining Services operations.
- Comply strictly at all times with Governmental and regulatory procedures and requirements.
- Implement and reinforce policies and procedures pertaining to QACC & QR Group. Suggest and recommend positive updates when and if required.
- Interact with other divisions, subsidiaries and internal departments of QACC for feedback and regular communication to ensure effective change management.
- Contribute to achieve financial targets for each profit center, while implementing profitability enhancement measures such as a la carte (Qafe) expansion. Suggest and recommend where necessary, adjustment to budget with the focus on potential savings and revenue opportunities.
- Ensure optimal stock level based on company targets, and implement action plans to rectify and improve against targets.
- Implement strict measures to ensure clients’ settlement of invoices (if any) is in accordance with individual customer’s agreement.
- Plan, analyses and submit all staffing requirements well in advance to department head and HR, to ensure optimal balance between staffing level (at each location) and operational efficiency.
- Evaluate the achievement and performance of team members and recommend suitable candidates for increased responsibilities and promotion.
- Ensure department’s full compliance to all medical requirements, hygiene standards, uniform policy and security/safety obligations.
- Contribute in evaluating the profitability and liability of all subcontracts linked to given projects.
- Assist in costing exercises for commercial proposals related to assigned projects including revisions and seeking for approvals.
- Perform other department duties related to his/her position as directed by the Head of the Department.
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Qualifications & Skills
- High School Qualification/ Vocational Qualification /Diploma or Equivalent with Minimum 4 years of job-related experience.
- Bachelor’s Degree or Equivalent with Minimum 3 years of job-related experience
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