Jobs
Telephone Operator Vacancy at Rixos Doha
Are you looking for a job in Doha? Telephone Operator professionals who are driven and ambitious to advance in their careers are sought after by Tivoli Hotels & Resorts in Qatar.
Here is a good opportunity for you.
This article will share the job obligations and provide the application link below.
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Job Details:
Job Position: Telephone Operator
Location: Rixos Premium Qetaifan Island North, Lusail, Qatar
Job Number: REF21073A
Are you interested for this Job? Click here to apply now.
Job Responsibilities:
- Understand and capable of doing all Switchboard office duties.
- Answer and connect all the external and internal calls.
- Takes messages and control all messages if they have been received by the guests.
- Handle wake-up call requests.
- Control the Voice Mail and the Telephone Interface if the systems are working properly.
- Handle fire alarm and bomb threat.
- Handle guests’ doctor requests.
- Check the telephone charges that have been made properly.
- Handle guests’ “Do Not Disturb” requests.
- Inform the Manager on Duty about all the important and emergency events.
- Follow-up daily notes, logbook, checklist.
- Helps for all duties at the desk
- Follow up daily duties and signs the checklist.
- Updates all guest information from registration card to the computer system.
- Perform other duties assigned by his/her Supervisor.
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Requirements:
- Degree/Diploma in Hospitality Management
- Ability to work from multiple shifts includes night shift
- Good communication skills, Arabic, and Russian speaker is highly preferred
- Flexibility to respond to a range of different work situations
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