Telephone Operator vacancy at LA CIGALE MUSHAIREB

Are you prepared to be a Telephone Operator in BANYAN TREE DOHA LA CIGALE MUSHAIREB SER?

Explore this job opening and submit your application today.

  • Location: Doha, Doha Municipality, Qatar
  • Category: Other

If you’re interested in this position, please click here to Apply Now.

Job Description

  • Receive each guest call in a professional and friendly manner
  • Maintain effective communication with all related department to ensure smooth service delivery
  • Handle every query in a polite and courteous manner and exceed guest expectations
  • Ensure guests are greeted by name upon calling as per the Rotana Standard
  • Maintain an up to date knowledge of the hotel and local services
  • Maintain an awareness of guest profile through the Opera guest profile system
  • Complete management’s long distance call vouchers and record them on the traffic sheet
  • Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard
  • Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls
  • Take messages for guests and management as per the required standard.

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  • Diploma / degree in the hospitality field with similar previous work experiences.
  • Excellent written and verbal English communication skills along with strong voice modulation abilities are essentials.
  • Computer literate and previous experiences with Opera are an advantage.

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