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Waiter vacancy at Dhiafatina Hotel Doha
Are you prepared to be a Waiter in Qatar?
Explore this job opening and submit your application today.
- Location: Dhiafatina Hotel, Doha, Qatar
- Category: Customer Service
- Job ID: 205679
If you’re interested in this position, please click here to Apply Now.
Job Description
- Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
- Greet all customers and serve them in a professional, discreet & personalized way
- Acquire in depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to Guests
- Consistently monitor quality of Food & Beverage being served by taking regularly guest feedback and sharing the feedback to department head.
- Practice good customer relations and attend to customer complaints / queries satisfactorily
- Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment
- Ensure guest payment details are dealt with as per the PCI requirements.
- Responsible for all service preparations before, during & after the service (mis-en-place & mis-en-scene)
- Actively use up selling techniques to exceed Guest expectations and increase revenue
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
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Qualifications
- Minimum of a high school graduation certificate
- Minimum 2 years of relevant experience.
- Excellent communication skills with fluency in English language.
- Knowledge of Micros system
- Able to perform duties under pressure whilst maintaining the highest levels of customer service standards.
- Excellent customer focus and service delivery.
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