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Host Job Available at Hamad International Airport
Are you prepared to be a Host/Hostess at Qatar Duty Free Company?
Qatar Duty Free is hiring for the position of host or hostess at Hamad International Airport in Doha.
You will be in charge of providing outstanding service by welcoming newcomers and making sure they have a favorable first impression of the restaurant as soon as they walk in. In charge of greeting visitors and ensuring that everyone is seated promptly at their assigned tables.
Explore this job opening and submit your application today.
- Location: Hamad International Airport, Doha, Qatar
- Category: Customer Service
- Job Id: 211956
- Closing Date: 16-12-2024
If you’re interested in this position, please click here to Apply Now.
Job Description
- Welcome, greet and seat guests, and present the menus to guests with a positive approach and a smile, and always maintain positive body language. Treat all guests in a professional manner to ensure complete guest satisfaction; always strive to exceed guests’ expectations.
- Take guest information and inform waiting times to guests accurately when tables are not immediately available.
- Handle the table bookings, arrange dining reservations for guests in advance and as they arrive at the restaurant, escorting guests to their tables, monitoring the open dining sections of the restaurant for empty and cleaned tables for guest reservation.
- Regularly check reservation list, coordinate with service associate and kitchen staff for necessary preparation of guest arrival.
- Inspect and maintain the dining facilities to ensure dining area are cleaned at all the times.
- Collect comment cards from the guest and compile all feedback for management attention and action for future improvement.
- Answer the phone and answer question concerning the menu and restaurant, ensuring all queries are answered timely and accurately.
- Check the menu appearance regularly to ensure all menus are updated and presentable as per company standard.
- Observe tables and keep track of clean, dirty and occupied tables. Be available for Guests at all times as a point of contact.
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Qualifications & Skills
- Minimum Highschool Qualification with minimum 2 years Job Related experience
- Preferably previous experience in similar role
- Ability to listen and respond to demanding guest needs
- Ability to work in a busy environment under pressure
- Ability to work well in a team
- Be able to stand for long period of time
- Responsible for incoming and passing by guest
- Ability to handle multiple tasks, prioritize and work in a busy environment under pressure Preferred.
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