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Shop Supervisor vacancy at Qatar Duty Free Company
Are you prepared to be a Shop Supervisor at Qatar Duty Free Company?
In your role as Shop Supervisor, you will help the Duty Manager oversee the shop floor’s shift operations, with an emphasis on sales, customer service, stock merchandising, staffing, cash spot checks, stock checking, shift closing, customer grievances, etc. The shop supervisor helps to achieve the daily/sales budget by leading and inspiring the team that reports to them.
Explore this job opening and submit your application today.
- Location: Doha, Qatar
- Category: Customer Service
- Job Id: 240000CO
- Closing Date: 10-12-2024
If you’re interested in this position, please click here to Apply Now.
Job Description
- Assist the Duty Manager in organizing the daily operational shop requirements such as staffing, cash and stocking to ensure that sales are maximized and company policy and procedures are followed by the staff.
- Monitor and addresses any issues in relation to stocks to the relevant party in order to maintain the stock level of the shop and to maximize sales opportunities.
- Assist the Duty manager in carrying out the daily priorities on a shift basis to ensure work flow completed within required timeline.
- Monitor the cash discrepancies of Sales Assistant within the Shop, ensure stock shrinkage does not exceed the budget.
- Conduct on the job training with the new sales teams to help improve their customer service and product knowledge skills to better serve the customer.
- Facilitate random spot checks on tills on a daily bases to maintain the companies honestly and Integrity standards are being applied by our staff.
- Co-ordinate the handover of shift briefings with the Duty Manager, regarding the daily tasks, store conditions, sales, shift coverage, and the day to day operations.
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Qualifications & Skills
- Relevant Tertiary, Trade or Vocational Degree or Diploma or equivalent
- Experienced – minimum 4 years of job-related experience required
- Proven track record in the ability to manage stock on a day-to-day basis.
- Direct hands-on experience in retail inventory management.
- Strong analytical skills and understanding of statistical process control.
- Leads and directs the work of the team.
- Proven track record of handling complex issues and negotiations.
- Ability to organise and prioritize tasks on a regular basis.
- Able to work to deadlines and work under pressure.
- Well-developed lateral and analytical thinking skills.
- Strong commitment to confidentiality.
- Strong people manager; able to lead a professional team.
- Excellent project management skills; able to deliver tasks within tight deadlines.
- Creative and innovative; able to design new and effective solutions.
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