Housekeeping Supervisor vacancy at Airport Hotel in Qatar

Location: Dhiafatina Hotel, Doha, Qatar
Category: Customer Service
Job ID: 214877
Closing Date: 12-12-2024

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Job Description

Prepare and delegate daily tasks to Housekeeping Attendants and provide them with necessary resources such as keys and supplies to ensure efficient service on the floors.
Conducts daily briefings with the Housekeeping Attendants at the beginning of every shifts.
Handle Guest requests and complaints with care and follow up effectively to enhance Guest satisfaction.
Inspect Guest rooms to ensure cleanliness and compliance to the Leading Quality Assurance standards of the Hotel.
Inspect all the housekeeping pantries, staff lockers and staff breakrooms are cleaned and well maintained.
Monitor room status i.e. VIP/DND etc. and effectively communicate room status and release rooms to the Front Office Department to maintain efficient operations.
Report damaged items in the room and broken equipment to the Engineering Department as well as any lost and found items by following the set procedures.
Order Housekeeping supplies on time and ensure inventory procedures are followed to maintain sufficient stock levels for the operational demands.

Minimum 1 year of job-related experience
Previous experiences in the same position within the international hotel environment
Fluent English
Good knowledge of basic computer

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