Qatar Airways is offering an incredibly exciting opportunity to join their dynamic team at the Oryx Garden Hotel as a Reservations Agent.
The newly opening Oryx Garden Hotel will be located at Hamad International Airport (HIA) and is operated by Dhiafatina Hotels, a wholly-owned subsidiary of the Qatar Airways Group.
Location: Doha, Qatar
Category: Customer Service
Job Id: 132289
Closing Date: 08-11-2022
About the Role
The Hotel Reservation Agent is responsible for assisting and managing guests in planning and booking their reservations in a professional, efficient and friendly manner.
You will provide prompt services and accurate information to ensure that the reservations system is updated.
You will handle guests and groups booking inquiry for hotel room reservation as well inquiry about the facilities of the hotel.
You will process reservations inquiry coming from different channels such as fax machine, emails or calls as per the standard operating procedures.
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.
You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
You have the chance to be a part of our future, and build the life you want while being part of an international community.
Qualifications
To be successful in this role, candidates should have:
High School Qualification (e.g. O level, Year 10, min compulsory education.
Minimum of 2 years of job-related experience.
Fluency in both written and spoken English, good interpersonal skills
Proficient in computer application.
Strong personality, flexible and creative
Knowledge of Opera systems is a definite advantage.
