Reservations Agent Job at Qatar Airways’ Hotel

Qatar Airways is offering an incredibly exciting opportunity to join their dynamic team at the Oryx Garden Hotel as a Reservations Agent.

The newly opening Oryx Garden Hotel will be located at Hamad International Airport (HIA) and is operated by Dhiafatina Hotels, a wholly-owned subsidiary of the Qatar Airways Group.

Location: Doha, Qatar

Category: Customer Service

Job Id: 132289

Closing Date: 08-11-2022

About the Role

  • The Hotel Reservation Agent is responsible for assisting and managing guests in planning and booking their reservations in a professional, efficient and friendly manner.
  • You will provide prompt services and accurate information to ensure that the reservations system is updated.

  • You will handle guests and groups booking inquiry for hotel room reservation as well inquiry about the facilities of the hotel.
  • You will process reservations inquiry coming from different channels such as fax machine, emails or calls as per the standard operating procedures.

  • Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.
  • You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
  • You have the chance to be a part of our future, and build the life you want while being part of an international community.


To be successful in this role, candidates should have:

  • High School Qualification (e.g. O level, Year 10, min compulsory education.
  • Minimum of 2 years of job-related experience.
  • Fluency in both written and spoken English, good interpersonal skills

  • Proficient in computer application.
  • Strong personality, flexible and creative
  • Knowledge of Opera systems is a definite advantage.

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