Qatar Airways is hiring Supervisor for Doha Beach Club

Location: Doha, Qatar
Category: Corporate &amp; Commercial
Job Id: 212148

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Job Description

Ensure all guest receive positive, professional and personalized service to the highest standard to exceed the customer’s expectations where you proactive engage with the guest to prompt the existing and upcoming products by anticipating their needs.
Ensure strict compliance with all relevant Hygiene and Safety standards and constantly review the service offering to ensure that all key quality standards are maintained by the Captain, Waiters and Runners.
Monitor and control the maintenance along with sanitation of the various allocated outlet areas and equipment, to protect the assets, comply with regulations.
Work closely with the Assistant Outlet Manager and Captains to ensure correct stock levels are available from the Purchasing Department to assist the operational Food and Beverage with inventory-based items.
Recommend, support in implementing product development strategies based on guest feedback and observe customer trends, demands and manage issues and complaints with utmost professionalism and mindfulness to ensure a quality experience and enhance future sales prospects.
Attends daily briefings and contributes to enable open communication within the team and management.
Regularly evaluate the department or teams’ objectives, plans, procedures and practices, and makes appropriate changes if needed with management approval.

Bachelor’s degree or equivalent with at least 3 years of job-related experience.
Ability to work in outdoor large beach-venue conditions
Excellent people and customer experience skills.
Outstanding written and verbal communication in English.
Quick learner with ability to adapt in dynamic work environment.
Positive attitude towards challenges with strong problem-solving skills.