Night Manager vacancy at Rixos Gulf Hotel in Doha
Are you looking for a job in Doha? Rixos Gulf Hotel Doha in Qatar is looking for a Night Manager.
Here is a good opportunity for you.
This article will share the job obligations and provide the application link below.
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Job Details:
Position: Night Manager
Location: Rixos Gulf Hotel Doha, Doha, Qatar
Job Category: Rooms
Job Number: REF35102W
Are you interested for this Job? Click here to apply now.
Company Description
The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Night Manager and build your career with us.
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Job Responsibilities:
- Ensure prompt, courteous and accurate service to all guests, so as to maximise customer satisfaction
- Achieve Quality Audit result of 95% and above through consistent documented training.
- Achieve the highest Guest Satisfaction measured by TRUST YOU platform.
- Ensure the Hotel services are exceeding the set standards.
- Respond and act to guest requests for special arrangements or services with a “Never say No” attitude.
- Be aware of the daily activities and has product knowledge of all the hotel facilities.
- Supervise and manage all activities of the department whilst allowing the team to be competent, credible and progressive.
- Supervise, manage and Support the Night Operations.
- Ensure financial Policies and Procedures are supported and followed.
- Direct Hotel and Front Office operations such as checking in, checking out and providing guest assistance whilst ensuring compliance with all front office policies, procedures, standards and satisfaction of guests’ needs.
- Train, develop and manage the performance of direct subordinates to ensure the efficient running of front office operations.
- Maximise hotel revenue by controlling room inventory, group blocking, packages, up selling, reinforcing the late charge policy to maximise REVPAR.
- Handle all customers’ complaints occurring during the night to ensure their satisfaction and proper documentation.
- Greet VIP guests upon their arrival and escorts them to their room. Establish good rapport and offer assistance for the duration of their stay.
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