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Duty Manager vacancy at BANYAN TREE Doha
Are you looking for a job in Doha? BANYAN TREE in Qatar is looking for a Duty Manager.
Here is a good opportunity for you.
This article will share the job obligations and provide the application link below.
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Job Details:
Position: Duty Manager
Location: Accor Management LLC, Doha, Qatar
Job Category: Rooms
Job Number: REF34189E
Are you interested for this Job? Click here to apply now.
Qualifications:
- A minimum of three years of experience in residential property management
- A bachelor’s degree in a related field, such as Business Administration or Hospitality Management
- Strong leadership skills and the ability to manage a diverse team of employees
- Excellent communication skills, both written and verbal
- Strong organizational skills and attention to detail
- Ability to work well under pressure and prioritize tasks effectively
- A solid understanding of financial analysis and accounting principles
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Job Responsibilities:
- To assume responsibility for all activities in the hotel in the absence of executive management.
- To be fully aware of all activity within the hotel on a day to day basis.
- To monitor the operation of all departments to ensure all operating standards are maintained.
- To ensure that all public and back of house areas are maintained to the specified levels of cleanliness, maintenance, and presentation and to instigate appropriate action if this is not achieved.
- To assist in maintaining a high level of security for both guest and hotel property.
- To be fully conversant with all emergency procedures and pertinent local legislation.
- To ensure all workstations are staffed correctly.
- To meet, greet, escort and bid farewell to all VIP guests and endeavour to meet as many return guests on arrival and escort them to their room.
- To effectively and efficiently handle and resolve all guests’ complaints and problems in all areas of the hotel.
- To pass on the comments, suggestions and recommendations of guests to department heads and the executive committee.
- To ensure an accurate log is kept of all incidents of note occurring.
- To be fully conversant with the hotel credit policies and to monitor all guests accounts in the absence of the credit manager.
- To operationally assist all departments as may be required.
- To ensure active and effective communication between all departments during the night and between the night shift staff and the day staff.
- To carry out performance appraisals for all night front office staff.
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