Qatar Airways Jobs: Apply for Customer Service Coordinator
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Qatar Airways is looking for Customer Service Coordinator. If you are interested in applying for this position, read the details and you will find the Application link below.
Providing outstanding customer service to improve customer satisfaction and relationships as well as interacting with customers, providing information to inquiries relating to the services of QR Cargo.
Resolving customer complaints via phone and email in a timely and appropriate manner.
Accurately tracking customer queries using Qatar Airways Cargo tools to facilitate reporting and identification of common inquiries, maintaining an accurate database of customer queries with actionable data output.
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Additional to Include (If any):
Handle irregularities or discrepancies and ensure the concern departments are involved to resolve the issue
Coordinate with Cargo Operation Team, Outstations and Sales teams in order to respond to queries on shipments and report status back to customer
Work closely with fellow team members and team supervisors on unresolved cases Identify area for improvements
