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Housekeeping Manager vacancy at Qatar Airways
Are you prepared to be an Housekeeping Manager at Qatar Airways?
Explore this job opening and submit your application today.
- Location: Doha, Qatar
- Category: Corporate & Commercial
- Job Id: 203159
If you’re interested in this position, please click here to Apply Now.
Job Description
- Develop and implement housekeeping standards and procedures across all residential properties, reviewing opportunities for improved productivity and greater efficiencies.
- Manage a team of housekeeping staff, including hiring, training, scheduling, and performance management to ensure impeccable cleanliness and all areas of the properties are maintained to the highest standards.
- Focus on strategic planning and implementation of best practice initiatives and innovation ensuring we remain at the forefront of cleaning and operational practices
- Stay updated on industry trends and best practices in residential housekeeping adhering to environmental policies.
- Maintain accurate documentation, including hygiene inspection reports, cleaning checklists, AMC reports for façade cleaning, prepares reports and composes correspondence relative to the work.
- Review findings on the reports, propose corrective measures in compliance with health rules and safety standards.
- Review the schedule and conduct regular hygiene inspections to ensure apartments are in good condition as per QR standards.
- Address any maintenance or repair issues related to housekeeping equipment or facilities in a timely manner to the maintenance team.
- Coordinate with other departments, such as maintenance or housing, to ensure seamless operations.
- Develop rules and regulations and maintain records to ensure waste management schemes are implemented effectively and legal requirements are upheld.
- Review complaints from staff, investigate and correct any anomalies reassuring the wellbeing of tenants.
- Direct special assignments concerned with occupational health hazards, including health emergencies and special investigations.
- Ensure adequate quality performance measures (KPI’s/SLA’s) are adhered to and any non-compliance is resolved in a professional manner with clear plans and ensuing steps visible to all, including the service providers.
- Actively participate in contract preparation for all Hygiene related contracts, including, but not limited to, preparation of scope of work, tender documents, sending out purchase enquiry, raising RFQ/RFT, complete technical issuance, set up of technical evaluation criteria, review existing contracts etc.
- Regularly re-visit the ongoing process and make changes wherever deemed necessary to ensure highest quality of service is rendered.
- Perform other department duties related to his / her position as directed by the Head of Department.
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Qualifications & Skills
- Without a Degree:
- High School Qualification / Vocational Qualification /Diploma or Equivalent with Minimum 7 years of job-related experience
- With a Degree:
- Bachelor’s Degree or Equivalent with Minimum 6 years of job-related experience
- Prior experience in a similar role as a Housekeeping Manager or Corporate Housekeeper in a residential or hospitality business.
- Minimum of 5 years of Gulf experience in similar position with Corporate Housing / Industrial Organization is essential.
- Demonstrated ability to lead and manage a team effectively.
- In-depth knowledge of cleaning procedures, equipment, and products used in the industry.
- Strong organizational skills with keen attention to detail.
- Excellent communication skills to effectively interact with staff at all levels as well as residents.
- Able to work independently with minimal supervision while maintaining high productivity levels.
- Knowledge of OSHA and safety standards within housekeeping division.
- Familiarity with health and safety regulations related to housekeeping operations in residential properties.
- Flexibility to work weekends or evenings as needed.
- Proficiency in basic computer skills, including MS Office suite.
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